“Great systems create consistent results.”
Our Culture Statement
“I always look to the system for a solution. If a challenge does arise, I use a system correction before I look for a people correction. I use a system solution in my innovation rather than a people solution. I follow the system exactly until a new system is introduced. I suggest system improvements at my first opportunity.”
Good systems help great people work together. When a challenge arises, instead of asking, “Who messed up?” we ask, “How can we improve the system?”
WHY SYSTEMS MATTER
- Safety
PPE, safety meetings, and jobsite procedures protect our team and those around us. Safety is a system, not a choice. - Consistency
Good systems help us deliver dependable results from sales and scheduling through installation and follow-up. - Growth
Good systems reduce mistakes, improve efficiency, make training easier, and allow us to grow without sacrificing quality.
CULTURE SPOTLIGHT — BRANDON WALKER
Our Systems Guru
Brandon is involved with many of our larger commercial projects, where good systems are essential.
He not only follows Gutter Solutions’ systems, but also works within the systems established by our contractors.
Brandon consistently:
- Wears proper PPE and follows safety procedures.
- Keeps our team updated on project progress.
- Understands where our work fits into the contractor’s schedule.
- Attends safety and coordination meetings.
- Keeps project supervisors informed.
Brandon understands that doing great work is more than installing gutters. It’s knowing the system, communicating well, and doing your part to keep the entire project moving forward.
THIS WEEK’S CULTURE CHALLENGE
When you see a recurring problem, don’t just ask:
“Who needs to do better?”
Ask:
“How can we improve the system?”
Then bring your idea forward.
Better systems make a better Gutter Solutions.